Retail organization with Compex Commerce


Right from the beginning we have focused exclusively on the retail community. On the basis of our projects, we continue to integrate new practices into our standard software solution. This includes traditional as well as modern approaches (off-price stores, drive-in stores) with typical processes that are related to the different goods and services rendered.

The result is a standard reference model with more than 400 workflows illustrating the basic business types of the retail industry:

  • Retail stores, supermarkets, consumer markets with a large food and non-food assortment and self-service
  • Discount stores with a limited assortment and low prices
  • Drugstores with fast assortment rotation and a focus on health & body care products, detergents, cleansers, baby foods & products, and tissue papers
  • Department stores with a large assortment of clothes, textiles, household supplies, home accessories, and food
  • Cash & carry stores with a large assortment of consumer goods, i.e. food, drinks and tobacco, and a focus on industrial consumers and institutional bulk consumers (with self-service principle)
  • Beverage stores with a focus on beer, non-alcoholic beverages, liquors, and wine
  • Electrical appliances stores with a focus on consumer electronics, household appliances, new media, telecommunications, computers, sound carriers, cameras and equipment including expert advice and service
  • DIY store and hardware stores (specialty stores) with a focus on building materials and components and a large assortment including tools/machines and supplies, hardware/fittings, paint/varnish/glue/wallpaper, wooden panels/strips and plastic, heating/plumbing, interior design and decoration, shelves and furniture, garden/camping/leisure, electrical appliances, car and bicycle equipment, crafts, and services such as wood cutting
  • Paper, office and stationary supplies with a focus on stationary, school and drawing supplies, newspapers, magazines and books as well as office supplies, organizational means, office furniture & machines, and tobacco
  • Convenience stores with small sales areas and a small, high-priced assortment, e.g. kiosks, gas station convenience stores (“neighborhood stores”)
  • Mail-order businesses with a focus on small assortments or special articles, specialized in a customer segment with specific needs and the use of the Internet as marketing platform and channel of distribution
  • Factory outlet stores for the sale of surplus goods or manufacturer-specific products with second-rate quality
  • Remnant stores with a permanently changing assortment consisting of second-rate quality goods, liquidation goods, seasonal goods, rejected goods and surplus goods that are not restocked
  • Special campaigns with a permanently changing, time-limited non-food assortment consisting of exclusive offerings
  • Drive-through stores with a focus on assortments that may be picked up by “driving through” the store